Loading...

Policies

Ordering
Once you have placed an order to buy, you have entered into a binding agreement. When ordering, the price at which your order is submitted is the locked-in price. We reserve the right to cancel any order for any reason, at our discretion. We reserve the right to cancel or correct any order if there has been an error or mistake such as a typographical error or checkout software error.

 

Payment
You must pay using one of the following methods: Credit Card, USPS Money Order, Bank Check, Personal Check, PayPal, Google Checkout, or Bank Wire Transfer.
From the day payment is received or cashed, shipment will not occur until the hold period is over.
Payment instructions will be given to you by email after you place your order if you are mailing payment.
Mailed payments must be received within six business days.
Bank Wire Transfer instructions will only be given to you over the phone after your order has been placed.
 


Payment Method                     Holding Period
Credit Card                                 NONE
USPS Money Order                      NONE
Bank Wire Transfer                     NONE
PayPal                                       NONE
Google Checkout                         NONE
Bank Check                                10 Banking Days
Personal Check                           10 Banking Days

 

Shipping
From the day payment is received or cashed, shipment will not occur until the hold period is over. Items will be shipped according to the shipping information in the items description. Items may be shipped requiring Signature Confirmation, with Insurance, and/or with Restricted Delivery at our discretion. Tracking information for packages will be provided at our discretion to customers. Shipping to the United States only.

We will not accept responsibility for lost/damaged items if you have left instructions with any carriers or delivery service to leave parcels un-attended for you without the need for a signature. Or, you have given them instructions to leave your package with someone else such as a building manager, neighbor, drop-off location such as Mail Boxes etc., The UPS Store, etc.

 

Returns
Unless otherwise specifically stated in the items description, we do offer a refund on returned items if contacted within 3 days from the day you receive the items. Items are not returnable if they have been removed from original or shipped packaging. All returned orders will be charged a 5% restocking fee. Original costs to ship the order to you are not refundable. All sales are final after the 3 day return period.

 

Privacy Policy
We will never willfully disclose individually identifiable information to any third party.

 

Security
Our system uses the SSL (Secure Socket Layer) encryption standard. Provided you are using an SSL-compliant browser such as Internet Explorer, you'll be able to conduct fully-protected transactions that encrypt all of your personal information. All customer data is protected against unauthorized access.

 

If you have any questions, please don't hesitate to contact us.